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Gray
Great Hotel for the price, and the staff were very helpful and friendly. It was my first time in Kharkov so wasnt sure what standard to expect from the advertised 4 stars. I was pleasantly surprised, the rooms were fully equipped and comfortable also very modern and clean. Good size plasma tv with English channels and ac, only thing I would have wished for was Tea and Coffee facilities in the room. Other than this the Hotel exceeded my expectations and would recommend it to any other visitors to Kharkov. A special mention to Artem on reception, he went out of his way to be helpful and his good English was a real help for me - Thanks Artem!!
Richard
The staff all spoke very good English and were very friendly. The rooms were clean, big beds, good hot water, good air conditioners

It is not in the "heart of the city" as is indicated on the website. It is a 20 min walk up a rather long hill to get to anywhere. Or, you can walk15 minutes in another direction to get the underground. There is absolutely nothing right near the hotel itself, however, in regards to shops, bars, or convenience stores. Страна: USA | Город: Westfild
Adrian
We were there for the football match Holland-Portugal. The Hotel was reasonable but the price was terrible too much.We really felt misused. The restaurant was lousy and the service poor. I will never go back to this Hotel.

Too expensive and I mean maybe 500 % waiting for more than one hour for some food. Страна: slovakia | Город: Bratislava
James
Nothing was a problem for the staff and the girls at reception spoke excellent English which really helped Страна: England | Город: Johnstone
Маркиян
Номер хороший, бронировал полулюкс но так как они что то там недосмотрели полулюксов небыло и дали люкс!

Персонал еще не полностю компетентен, попросил цены на бар что в номере ( хотя это по умолчанию должно быть в номере, тем более в люксе!) не принесли, не было в номере телефонной книги или хотябы номера на рецепшин!! , я так понял отель только открылся и персонал еще не полностью вьехал в роботу
Вадим
Все отлично. Только не работал банкомат и на 2х комнатный номер был только один комплект тапочек и полотенец.
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